Refund Policy – MyBirdyMax
SPECIAL OFFER
FREE Worldwide Shipping
Payment Secure
100% Money-Back Guarantee
FREE Worldwide Shipping
Payment Secure
100% Money-Back Guarantee
FREE Worldwide Shipping
Payment Secure

Refund Policy

RETURNS & REFUNDS

----

Our policy lasts 14 days. If 14 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange.

To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

To make a return, you must present us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations where only a partial refund will be issued:
* Any item that is not in its original condition, is damaged, or has some parts missing for reasons that are not due to an error on our part.
* Any item that is returned more than 14 days after delivery.

Refunds
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision on whether to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within 14 days.

Late or Missing Refunds
If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card company as there may be a delay before your refund is officially posted.
Next, contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you have not received your refund, please contact us at contact@MyBirdyMax.com.

Exchanges
We will only replace an item if it is defective or damaged. If in this case you would like to exchange it for the same item, please send us an email at contact@MyBirdyMax.com.

Shipping
To return a product, you must send it back to us by post. Please contact us by email to inform us of the procedure.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued over $50, you should consider using a shipping service that allows you to track the shipment or purchase shipping insurance. We do not guarantee that we will receive the item you return.

If you have any questions or need additional information, please use the "Contact Us" page or the live chat.