Q1. How do I track my order?
Q2. Returns Policy
Please allow 5-7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).
We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.
Q3. How much is shipping?
Q4. How long does shipping take?
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic or international (everywhere else) shipment
- What delivery method you select
International delivery usually takes about 1-2 weeks depending on the product and your location. After an order has been placed, it can be tracked through the Track Your Order page!